Springfield Furnace Repair
Gas Safety & Carbon Monoxide Guide
Gas smells and carbon-monoxide alarms are safety calls, not wait-and-see calls. This guide tells you exactly what to do first, and what we check when we arrive.
Local Springfield team · Mon–Fri: 7AM – 7PM · Sat: 8AM – 4PM · 24/7 Emergency
Brands We Service
- Carrier
- Trane
- Lennox
- Goodman
- Rheem
- York
- Amana
- Bryant
Don’t see your brand? No problem — we work on all major makes and models. Call (615) 436-9171 and we’ll take it from there.
If you smell gas: leave first
- Leave the house immediately, taking people and pets with you.
- From outside, call your gas utility or 911.
- Do not flip light switches, use a phone inside, light a match, or start a car in an attached garage.
- Do not go back in until the area is declared safe.
- Once it is safe, call us at (615) 436-9171 and we will inspect the furnace before it runs again.
If a carbon-monoxide alarm sounds
Leave the house and call 911 from outside, even if no one feels ill. Carbon monoxide has no smell or colour, and symptoms such as headache, dizziness, or nausea can come on without a warning smell. Do not silence the alarm and carry on with the day.
What causes CO risk from a furnace?
- A cracked heat exchanger
- Blocked or corroded venting and flues
- Burners that do not burn cleanly, or flame rollout
- A furnace running with safety controls bypassed
None of these are fixed by resetting a switch or turning the thermostat up. They need a tech, a safety check, and, in the case of a cracked exchanger, replacement.
What a safety visit covers
Heat-exchanger inspection, venting and gas connections, safety controls, and CO testing around the furnace and in supply air where equipment allows. We explain every finding in plain language, with no upsell attached to a safety result.
Related: heat exchanger inspection, furnace safety inspection, emergency furnace repair.
Frequently Asked Questions
What should I do if I smell gas?
Leave the house first, then call your gas utility or 911 from outside. Do not flip switches, light anything, or use a phone inside the house. Once the area is declared safe, call us at (615) 436-9171 and we will inspect the furnace before it runs again.
What should I do if my carbon-monoxide alarm sounds?
Leave the house, call 911 from outside, and do not go back in until emergency responders say it is safe. A CO alarm is not a nuisance to silence and ignore.
Can a cracked heat exchanger really cause CO problems?
Yes. A crack can let odorless, colourless carbon monoxide into the air your family breathes. That is why we inspect the heat exchanger on every gas call and shut a cracked furnace down immediately.
Should I have a CO alarm even with a new furnace?
Yes. An inspection is a point-in-time check. An alarm protects you between inspections. Test it regularly and replace it when it expires.
What does a gas safety visit check?
Heat-exchanger inspection, venting, gas connections, safety controls, and CO testing. It is not a tune-up, though the two are often done together.
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Mon–Fri: 7AM – 7PM · Sat: 8AM – 4PM · 24/7 Emergency Service